FAQ

How long will my job take?

Generally, jobs under a quantity of 5000 will take 3 working days, plus an extra day for laminating or folding. Larger jobs may take up to 5 days.

Ensure you allow freight time (1-2 days) for your job to reach you once it has been dispatched.

STOCK

What stock should I choose?
See the Stocks Page to choose a stock.

FREIGHT

How much will freight cost?

Depending on how large and how heavy your job is.
Please see Delivery Charges Page.

MICROSOFT OFFICE

I have a Microsoft Office Document (Word/Excel/Powerpoint etc), can I print that?

Yes, but not in that format. Please read the PDF Tips tab, which can help you create a PDF from your Microsoft document if you have the correct software.

Can I pay more to have my job rushed through?

Yes 20% Surcharge.

Can I cancel my order?

Yes, but once you have an order confirmation email, your job will incur prepress charges. Once the job starts printing, you will be charged the full amount.

What if my file isn’t a pdf?

Please see the PDF Tips Page for ways to create a print ready pdf from various programs.